Steps you must take to manage risks to your workers’ mental health where reasonably practicable include: For further information the Infographic: Four steps to preventing psychological injury at work shows how the risk management process can be applied to psychosocial risks. And working from home, in many ways, might be the smartest solution for older workers who tend to be more susceptible to severe cases of COVID-19, the illness caused by the new coronavirus. provide you with information on how to identify and address common risks associated with working from home. Print / Save as PDF Working from home may change, increase or create work health or safety risks. Good communication between you and your workers is especially important when workers are working from home. Workers often know what the issues are and have ideas about how to manage them. To ensure this information is as accessible and easy to understand as possible, we refer to ‘employers’ and their responsibilities. Tracking these expenses can be challenging, so we have introduced a temporary shortcut method. The covid-19 pandemic has accelerated a shift towards remote working. The model WHS laws still apply if workers work somewhere other than their usual workplace, for example, from home. Whether you will need to return to your usual place of work after a period of working from home will depend on a number of factors, including any working from home policies that apply. Your employer has a duty to ensure your psychological health just like your physical health while you are working so they need to be aware if something is stressing you or you have any concerns. It is also important to review and monitor whatever arrangements are put in place to ensure that these arrangements do not create any additional risks. You can choose to use one of the existing methods to calculate your deduction. If you require equipment, you should discuss what equipment is needed with your employer to safely carry out your work. Safe Work Australia does not regulate or enforce WHS laws or COVID-19 restrictions on business operations. Any concerns about health or safety should first be raised with you or the HSR. My industry Whether working at the office or at home, a worker has the right to stop or refuse unsafe work when there is a reasonable concern of exposure to a serious risk to health and safety from an immediate or imminent hazard. Safe Work Australia does not regulate or enforce WHS laws or the recently introduced COVID-19 restrictions on business operations. You must eliminate or minimise risks to the health and safety of your workers, so far as is reasonably practicable. Under the model WHS laws, your employer has a duty of care for the health and safety of workers and others at your workplace. Agriculture, Forestry and FishingAccommodation, Cafes and RestaurantsBuilding and ConstructionCommunication ServicesCultural and Recreational ServicesEducationElectricity, Gas and Water SupplyFinance and InsuranceGovernment and DefenceHealth and Community Services Innovation, Science and TechnologyManufacturingMiningProperty and Business ServicesPersonal and Other ServicesRetail and Wholesale TradeTourismTransport and StorageOther, Business size Further resources: You must identify and manage any risks to workers working from home. This may include completing workstation checklists and following any other reasonable safety policies and directions you give them. The Coronavirus Outbreak Has Become the World’s Largest Work-From-Home Experiment By Shelly Banjo, Livia Yap, Colum Murphy and Vinicy Chan / Bloomberg To help answer the question of how many employees will work-at-home after the Covid-19 crisis, we have launched a Global Work-from-Home Experience Survey in partnership with Dr. Anita Kamouri, co-founder of Iometrics and several global associations. However, there are practical steps you can take to ensure you meet your WHS duties and the government’s directions in response to COVID-19, consistent with the general WHS advice for small business. reporting any changes that may affect their health and safety when working from home. For more information, go to the Transitioning back to usual workplaces page. Working from home, particularly for the first time, can create additional risks to psychological health. Subscribe to other updates from Safe Work Australia. You and your workers must discuss what equipment may be required for the worker to safely carry out their work as early as possible during the workstation set up and continue to monitor their ongoing equipment needs throughout the time they are working from home. 10’000 Hours/Getty Images 10’000 Hours/Getty Images everyone who can work from home must do so. By working from home, you are helping to slow the spread of coronavirus (COVID-19) and are keeping those who cannot work from home safe. If work can be completed at home, and the risks that arise from working remotely can be effectively managed, encouraging or directing workers to work from home may be the best way to minimise the risk of exposure to COVID-19. Technological pitfalls of working from home. See Australia.gov.au for Australian Government COVID-19 advice, Mobile consultants and client engagement services, Retail, supermarkets and shopping centres, Requirements for commercial vessels and crew, How to clean and disinfect your workplace - COVID-19, Manufacture or supply of alcohol-based hand sanitisers, Heating, Ventilation and Air Conditioning (HVAC) Systems, National COVID-19 safe workplace principles, COVID-19 – Public health directions and COVIDSafe plans, National Statement of Regulatory Intent - COVID-19, Public health directions and COVIDSafe plans. Download page as DOCX (Word), Employer keeping a routine, such as by having regular start and finish times and taking regular breaks, setting boundaries between your work and home life, for example setting aside a work area in part of your house, wearing ‘work clothes’ when you are working, discussing boundaries with the people you live with, taking care of your mental and physical health outside of work, such as by getting enough sleep, eating well, exercising regularly, staying connected to family and friends (in line with physical distancing requirements), spending time outside, reducing your alcohol intake, staying connected with your managers and co-workers, for example scheduling regular team meetings via phone, email or videoconferencing, and. Home; Coronavirus (COVID-19) ... From 6 January, a national lockdown applies in all of England. The Living with COVID-19 plan sets out how we should live and work. Further information about consultation and dispute resolution can be found in the Model Code of Practice: WHS consultation, cooperation and coordination and the Worker Representation and Participation Guide. You and you workers share responsibility for ensuring a safe workstation set up. Any concerns about health or safety should first be raised with you or the worker’s representative. Before workers return to their usual workplace you must ensure your proposed arrangements are consistent with the latest advice from public health authorities. As a small business employer, it may be more challenging for you to accommodate working from home arrangements for your workers. You must also review how you’re managing the risks to check your policies and processes are effective. The information provided below outlines measures which cover all aspects of services offered by the industry – depending on what is permissible in your jurisdiction, some sections may not be currently relevant to your business. consider allowing you to borrow equipment, such as chairs, monitors, keyboards and mouses, from the office or reimburse them reasonable costs for purchasing any required equipment. Good communication with your workers is especially important when they are working from home. Due to the coronavirus (COVID-19) pandemic, millions of employees who ordinarily work at an office or other workplace provided by their employers are now working at home.While you can no longer get a tax deduction for work at home expenses, here are some other ways you can get reimbursed for these costs, including as qualified disaster relief payments. maintaining regular communication with your workers and encouraging workers to stay in contact with each other, staying informed with information from official sources and sharing relevant information with your workers and HSRs as it becomes available, offering your workers flexibility, such as with their work hours, where possible, making sure workers are effectively disengaging from their work and logging off at the end of the day, responding appropriately to signs a worker may be struggling, e.g. Whether or not you can reasonably direct workers back to the workplace will depend on a number of factors, including public health requirements and the individual circumstances of the worker working from home. This may include completing workstation checklists and following any other reasonable safety policies and directions you give them. Some psychosocial hazards that may impact a worker’s mental health while working from home include: Working from home may also impact a worker’s mental health in other ways, such as from changed family demands. You must consult with workers and their representatives on psychosocial hazards they may face and how to manage them. organise a virtual workstation assessment, have ongoing discussion with your workers about their workstation setup, provide a health and safety check list when working from home for your workers to use, provide a workstation self-assessment checklist and health and safety check list for your workers to follow, provide your workers with information on setting up an ergonomic workstation, and, allow workers to borrow equipment, such as chairs, monitors, keyboards and mouses, from the office or reimburse them reasonable costs for purchasing any required equipment, and. Some organisations engage organisations to provide Employee Assistance Programs (EAP). COVID-19-driven work-from-home burnout is real. Before requiring workers to recommence work at their usual workplace you must, in consultation with workers and HSRs, have a plan to ensure the safe return to work for all workers. This could include setting up a safe office space for the worker in the office and flexible work hours to minimise contact between workers. Good communication with your workers is especially important when they are working from home. providing workers with a point of contact to discuss their concerns and to find workplace information in a central place including any HSRs. Beyond work health and safety considerations there are a range of flexible working arrangements that employers and workers can explore together that may suit their individual needs and circumstances. If you want to know what restrictions on business operations apply to you or your workplace, go to your relevant state and territory government website for information. This may include completing workstation checklists and following any other reasonable safety policies and directions given to you by your employer. This may include: You must also advise your employer of any risks that you are aware of that arise from you home working environment. You must consult with workers before you implement control measures to address these risks. It may not be reasonably practicable to conduct a physical inspection of your workers’ home, but there are other ways you can assess the risks, including by requiring workers to complete a workstation and health and safety checklist that you may discuss with them. This can be achieved through virtual means such as photos or video to avoid the need for a physical inspection. Further information on leave entitlements is available on the Fair Work Ombudsman website. You should check any relevant advice from your state or territory regarding working from home in response to COVID-19. Clearance may be by the public health authority or the persons treating clinician. In some circumstances, this could include exposure to the COVID-19 virus. If you have any symptoms of coronavirus (COVID-19), however mild, get tested and stay home. Small Business For example, home schooling children who are learning from home, relationship strain or family and domestic violence. You have a duty to take care for your own health and safety while working from home and must follow any reasonable policies or directions your employer gives you about setting up your home-based workstation. For more information about working from home prior to 1 March 2020, or the other methods you can use to calculate your working from home expenses, visit Home office expenses. You must ensure workers continue to access their workplace entitlements, including breaks, standard hours and any agreed to flexible work arrangements. Safe Work Australia acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to land, waters and community. Application for Enhanced WLG (COVID-19) ended on 1 June 2020, in line with the end of the Circuit Breaker period. Finally, you should keep up to date with the latest health and Commonwealth, state and territory government advice on COVID-19. Although 41% believe they are more productive when working from home compared to a traditional office … effectively disengaging from work and logging off at the end of the day. Black Dog Institute - Managing your mental health at home, Family and mental health support — Department of Social Services, Australian Psychological Society – Tips for coping with coronavirus anxiety, Smiling Mind – Supporting yourself and others through Coronavirus, Safe Work Australia - Psychological Health. However, under the model WHS laws, duties apply to any person conducting a business or undertaking (PCBU) which includes employers, but also others who engage workers. Depending on the nature of the work involved in your industry, you may only have a limited number of workers, if any, who are able to work from home. You can use the shortcut method to calculate your working at home expenses for the period between: We may extend this period, depending on when work patterns return to normal. You must consult with workers and their representatives prior to decisions being made to return to the workplace. Detailed guidance is available in Safe Work Australia Guide: Work-related psychological health and safety: A systematic approach to meeting your duties. You may find Safe Work Australia’s - How do I set up a workstation at home guide helpful. Small (less than 20 employees)Medium (20-199 employees)Large (200 + employees), State or territory other responsibilities the worker may have such as facilitating online learning for children or a caring role. For information on how to calculate your working from home expenses prior to 1 March, or if you choose to use one of the existing home office expenses methods to calculate your deduction instead, see Home office expenses. Information about supporting employees to work from home is available on the WorkSafe website. You must eliminate or minimise the risk to psychological health and safety arising from work as far as is reasonably practicable, including when your workers are working from home. The length of time that you sit in these postures also adds to the risk for injury and health problems associated with long periods of sitting. This means that employers must, so far as is reasonably practicable, ensure the mental health of their workers and protect their workers from psychological risks. Coronavirus (COVID-19) – Working from home checklist, Alcohol consumption while working from home – Workers, Model Code of Practice: WHS consultation, cooperation and coordination, Worker Representation and Participation Guide, Cafe Work NSW - COVID-19 and Mental health at work, Beyond Blue - How to look after your mental health when working from home’, Safe Work Australia - Psychological health, How do I set up a workstation at home guide, Safe Work NSW - COVID-19 and mental health at work, Black Dog Institute ‘Managing your mental health at home’, Coronavirus and Australian Workplace Laws, Interpretive Guideline – model Work Health and Safety Act – the meaning of ‘person conducting a business or undertaking', National guide for safe workplaces - COVID-19, How to clean and disinfect your workplace, COVID-19 Public health directions and COVIDSafe plans, Australian Work Health and Safety Strategy 2012-2022, 2019 Australian Public Service Employee Census, Safe Work Australia Audit Committee Charter 2019. For the 2019–20 income year, there are three ways of calculating home office expenses depending on your circumstances. In these circumstances, alternative arrangements may need to be made. It is important that you have regular and clear communication with your workers to set realistic and clear instructions on workloads, roles and tasks, to monitor work levels and to check that work can be successfully completed from home without creating any additional safety risks. following procedures about how work is performed, using equipment provided by the workplace as per the instructions given and is not damaged or misused, maintaining a safe work environment, such as designated work area, moving furniture to ensure comfortable access, providing adequate lighting and ventilation, repairing any uneven surfaces or removing trip hazards, managing their own in-house safety, such as maintaining electrical equipment and installing and maintaining smoke alarms, notifying the employer about risks or potential risks and hazards, and. COVID Work From Home: Google Delays Return To Office Until At Least September. Almost half of respondents (48%) report that they are working from home as a result of the COVID-19 crisis. You are also required under the WHS laws to consult with your workers and any HSRs about any direction to return workers to the workplace. The model WHS laws still apply if workers work somewhere other than their usual workplace, for example, from home. This may include measures to maintain appropriate physical distancing, in line with the latest Government advice. Before workers return to their usual workplace you must ensure your proposed arrangements are consistent with the latest advice from public health authorities. You can calculate your working from home deduction using the shortcut method, with this formula: If you use the shortcut method to claim a deduction, include the amount at the other work-related expenses question in your tax return and include ‘COVID-hourly rate’ as the description. 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